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Course: Supporting Vulnerable Customers in Prope...
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Supporting Vulnerable Customers in Property Transactions – England

Text lesson

Lesson 2 – How Fires Start and Common Causes

2.1 The fire triangle

A fire normally requires three elements:

  1. Heat – an ignition source;
  2. Fuel – something capable of burning; and
  3. Oxygen – usually obtained from the surrounding air.

These elements are known as the fire triangle.

Removing one element can prevent a fire from starting or continuing.

Examples

Heat Fuel Oxygen
Faulty electrical equipment Paper and cardboard Air
Portable heater Furniture Ventilation
Cigarette or flame Waste material Open window
Cooking equipment Oil or grease Air
Hot work or sparks Paint or solvent Air

2.2 Common workplace fire causes

Common causes include:

  • Faulty electrical equipment;
  • Overloaded sockets;
  • Damaged cables;
  • Inappropriate extension leads;
  • Portable heaters;
  • Cooking equipment;
  • Smoking materials;
  • Lithium-ion batteries;
  • Unsafe charging;
  • Combustible waste;
  • Arson;
  • Poorly stored flammable materials;
  • Hot work;
  • Blocked ventilation;
  • Poor maintenance; and
  • Human error.

2.3 Common residential fire causes

During property visits, staff may encounter risks involving:

  • Unattended cooking;
  • Candles;
  • Smoking;
  • Portable heaters;
  • Open fires;
  • Damaged electrical appliances;
  • Overloaded extension leads;
  • E-bike or e-scooter batteries;
  • Faulty chargers;
  • Combustible materials near heat;
  • Blocked escape routes;
  • Unsafe modifications;
  • Arson; or
  • Children having access to ignition sources.

2.4 Electrical hazards

Warning signs may include:

  • Scorch marks;
  • Burning smells;
  • Hot plugs or sockets;
  • Exposed wiring;
  • Buzzing or crackling;
  • Repeatedly tripping circuits;
  • Damaged cables;
  • Multiple adaptors connected together;
  • Loose sockets;
  • Appliances used near water; or
  • Chargers that are damaged or unusually hot.

Employees should:

  • Stop using visibly unsafe office equipment where safe to do so;
  • Isolate it only if trained and it can be done safely;
  • Mark or remove it from use in accordance with policy;
  • Report it promptly; and
  • Avoid attempting repairs.

2.5 Portable heaters

Portable heaters may create risks when they are:

  • Too close to paper, curtains or furniture;
  • Left unattended;
  • Covered;
  • Used with an unsuitable extension lead;
  • Damaged;
  • Positioned where they can be knocked over; or
  • Used to dry clothing.

Only approved equipment should be used in MyEstate workplaces.

2.6 Lithium-ion batteries

Lithium-ion batteries are found in:

  • Mobile phones;
  • Laptops;
  • Power banks;
  • E-bikes;
  • E-scooters;
  • Cordless tools; and
  • Other rechargeable devices.

Possible warning signs include:

  • Swelling;
  • Excessive heat;
  • Hissing;
  • Leaking;
  • Unusual smells;
  • Smoke;
  • Damage after impact; or
  • A charger or battery behaving abnormally.

Employees should not handle a smoking or burning battery. They should raise the alarm, evacuate and call emergency services.

Lesson 2 key point

Fire prevention begins by separating ignition sources from combustible materials and reporting unsafe equipment before it causes a fire.