Mediation Service – Gothard Rowe

Rent arrears, Disrepair, and deposits are the 3 main areas landlords have the most problems with.

Tenants not vacating the property is another, especially with the cost of the court being around £4000 coupled with the lengthy process to get an eviction, it can be a stressful time for both landlord and tenant.

Communication is the key to solving all 4 of these issues, we understand it is hard to deal with problems without getting emotionally involved, it is your property and your bank balance that is being directly affected after all.

Gothard Rowe has developed More than Mediation specifically to support landlords whose tenants are not making things easy. Having a third person can help defuse any hostility and negativity and get down to the real reasons why a tenant isn’t cooperating.

Helping landlords is our passion and let’s face it there isn’t much help readily available.

What is mediation

Mediation is a flexible, confidential, structured and interactive process, which is proven to be the best form of resolving issues, because unlike the court system which is restricted by what outcome it can allow people to reach. Mediation can let both parties reach an outcome that is best for both of their situations and circumstances ( as long as its legal of course)

Mediation 1

1 x single BTL

Tenant + 2 children

£2600 rent arrears- Landlord needs the property to sell

Result

Payment plan agreed to clear arrears over 6 months

Vacant possession agreed, tenant moved out on an agreed date

No Eviction = minimal cost

Mediation 2

3-bed family home

Tenants: Furloughed

£7,100 rent arrears –Disrepair counter

Result

Deed of surrender –vacant possession within 13 days

50% Rent arrears written off, Payment Plan to clear arrears

The claim of disrepair dropped

No Eviction = minimal cost

Gothard Rowe mediators are all trained and qualified problem solvers, they WANT to move a situation forward and get a good result because it is the positive effects it has on both landlord and tenant that drives a mediator to achieve results

People sometimes confuse mediation with litigation

When a solicitor engages in litigation, although the process is similar, there is negotiation and compromise, the solicitor’s aim is to WIN the case for their client and prove the other person WRONG. In mediation, there is no right and wrong and the mediator’s aim is to have two WINNERS

Mediation 3

Fully managed 4 bed HMO

Tenants: Unemployed –drug use

£2,100 rent arrears

Result

S48 -Take over the tenancy (the agent was listed as Landlord)

Open dialogue with tenants- All tenancies surrendered

Tenants re-housed with a local drug support facility that also paid the arrears.

Mediation 4

2-bed house

Tenant- 2 friends sharing- still in a fixed-term tenancy

Claim against landlord for Mice infestation

Result

Tenants agreed to vacate the property by end of the months

The landlord chose to pay the tenant deposit back in full to help facilitate the move

No Eviction = minimal cost

Mediation 5

1 bed flat

Tenants- In prison

Deposit dispute

Result

The prison was contacted and permission to mediate with the tenant’s next of kin was given.

The tenancy was surrendered and the deposit returned less agreed deductions

Do you need your property back?
Do you have a tenant not paying rent?
Do you have a disrepair problem?- Tenants not allowing access

Whatever the issue, Gothard Rowe problem-solving mediators can help, just look at a few of the outcomes Gothard Rowe has achieved for our landlords above.

Does it work!!

Yes, Gothard Rowe mediators have an 87% successful mediation rate for the cases they have worked on.