Letting and Managing Residential Property in England
This comprehensive course is designed to provide aspiring and existing letting agents, property managers, landlords, and housing professionals with a thorough understanding of how to let and manage residential property in England in accordance with current legislation and industry best practice.
The course covers every stage of the lettings process, from taking instructions from landlords and preparing properties for occupation through to tenant referencing, tenancy management, rent collection, compliance monitoring, possession proceedings, and dispute resolution. Learners will gain practical knowledge of the legal framework governing the private rented sector, including the Housing Act 1988, Housing Act 2004, Landlord and Tenant Act 1985, Tenant Fees Act 2019, Equality Act 2010, Data Protection Act 2018, and the significant changes introduced by the Renters’ Rights Act 2025.
Throughout the programme, learners will explore key areas such as tenancy agreements, deposit protection, HMO management, licensing requirements, property inspections, repairs and maintenance obligations, anti-money laundering requirements, consumer protection law, client money protection, complaint handling, safeguarding, and professional ethics.
The course also examines specialist areas of residential property management, including student lettings, Houses in Multiple Occupation (HMOs), rent-to-rent arrangements, corporate lets, complex tenancy situations, insurance, risk management, and business growth strategies for modern letting agencies.
Practical case studies, compliance exercises, real-world scenarios, and professional assessments help learners develop the skills needed to manage residential properties confidently while minimising legal and financial risks.
By the end of the course, learners will have a strong understanding of residential lettings law, compliance requirements, professional standards, and best practice procedures necessary to operate successfully within England’s increasingly regulated private rented sector.
Who Should Take This Course?
This course is suitable for:
- New and aspiring letting agents
- Residential property managers
- Landlords wishing to self-manage their properties
- Estate agents expanding into lettings
- Housing officers
- Property investors
- Compliance and tenancy management staff
- Anyone seeking a professional understanding of residential lettings in England
Learning Outcomes
Upon successful completion of this course, learners will be able to:
- Understand the legal framework governing residential lettings in England
- Apply the requirements of the Renters’ Rights Act 2025
- Conduct tenant referencing and Right to Rent checks
- Prepare legally compliant tenancy agreements
- Manage tenancy deposits correctly
- Handle rent arrears and possession procedures professionally
- Understand HMO licensing and management obligations
- Manage repairs, maintenance, and property inspections
- Comply with consumer protection, data protection, and anti-money laundering requirements
- Deal with complaints, disputes, and complex tenancy issues
- Operate to professional and ethical standards
- Build and maintain a compliant and successful lettings business
Course Duration
Approximately 20–30 hours of study, depending on experience and learning pace.
Assessment
Learners complete a final multiple-choice assessment and practical compliance exercises to demonstrate their understanding of the course material.
Certification
Upon successful completion, learners may receive a Certificate in Letting and Managing Residential Property in England, demonstrating their knowledge of current legislation, compliance requirements, and professional lettings practice.
