British Landlords Association

British Landlords Association – Terms of Service

Introduction

Welcome to TheBLA.co.uk Limited, trading as The British Landlords Association (“The BLA”, “we”, “us”, or “our”). We are a UK national landlords association representing and supporting commercial and residential landlords throughout England, Scotland, and Wales. We provide access to landlord products, services, downloadable documents, and a dedicated members-only legal advice line.

By accessing or using any of our services, you agree to be bound by these Terms of Service (“Terms”), as well as any applicable guidelines or rules relevant to the specific service or product you use. These Terms apply to all users, whether members or non-members.

IMPORTANT: Your attention is particularly drawn to clauses concerning disclaimers, user responsibility, and third-party services.

1. Description of Services

We provide online and offline services, including access to landlord documents, legal information, advice lines, and other resources. Unless otherwise specified, any new features or enhancements will be governed by these Terms.

• Membership is chargeable unless otherwise stated. Free memberships offered previously will remain valid for the term agreed at the time of joining.

• Services are only available for properties located in England, Wales, and Scotland.

• We accept no liability for delays, deletions, or failures in communication or document delivery caused by technical issues.

2. Copyright and Trademarks

All content, logos, names, and materials provided by The BLA are protected by intellectual property laws. You may not reproduce, adapt, distribute, or republish our content for any commercial purpose without prior written consent.

3. User Registration and Account Security

By registering, you agree to provide accurate and up-to-date information. Failure to do so may result in suspension or termination of your account.

• You are responsible for safeguarding your account login and for all activity under your account.

• All communication from The BLA, including contractual notices, may be delivered electronically.

4. Disclaimer of Warranties and Limitation of Liability

• Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied.

• We do not guarantee uninterrupted or error-free operation of our website or services.

• We are not liable for any loss, whether direct or indirect, arising from the use of our services or website. This includes but is not limited to, loss of business, profit, data, or goodwill.

• This does not limit our liability for death or personal injury caused by our negligence or for fraud.

5. User Responsibilities

Our services provide general guidance only. We are not aware of your specific property or legal circumstances.

• You must obtain independent professional advice tailored to your situation.

• Compliance with local authority and statutory regulations remains your responsibility.

• Do not rely solely on documents or advice supplied by The BLA without appropriate legal consultation.

6. Downloadable Documents

Documents are delivered to the email address provided at purchase and are typically sent within 10 working days.

• We are not liable for technical issues or if the document requested is no longer available.

• If you do not receive documents within 10 days, notify us in writing within 21 days.

• We are not responsible for the accuracy, completeness, or fitness for purpose of any downloadable document.

7. User Conduct

You are responsible for any content or information you provide. Content must not be offensive, defamatory, or infringe intellectual property rights.

• We reserve the right to remove any content or terminate your account for breaches of these Terms.

• All use of our site and content must comply with applicable law and regulations, including data protection laws.

8. Content Ownership and Use

All content remains the property of The BLA or its licensors. You may not republish or redistribute content except for personal or internal business use related to property management.

9. Public Submissions

By submitting content to our website, you grant The BLA an irrevocable, worldwide licence to use, reproduce, and distribute such content.

10. Changes to Service

We may modify, suspend, or discontinue any part of our services at any time. We are not liable for any such changes.

11. Termination

We reserve the right to terminate your access to our services without notice if we believe you have breached these Terms.

12. Intellectual Property

All software and content associated with our services are protected by law. Unauthorised use is strictly prohibited.

13. Privacy Policy

Use of our services is subject to our Privacy Policy, which complies with UK Data Protection and Electronic Communications legislation.

14. Changes to Terms

We may revise these Terms at any time. Continued use of our website constitutes your acceptance of any updated Terms.

15. Governing Law and Jurisdiction

The laws of England and Wales govern these Terms, and any disputes will be subject to the exclusive jurisdiction of the English courts.

16. Severability

If any part of these Terms is found invalid or unenforceable, the remaining sections shall remain in full force.

17. Conflicts with Other Agreements

If these Terms conflict with any other agreement between you and us, the most recent written agreement shall prevail.

18. Events Beyond Our Control

We are not liable for failure to perform any obligation due to events beyond our reasonable control.

19. Third-Party Rights

These Terms do not confer any rights to third parties under the Contracts (Rights of Third Parties) Act 1999.

20. Entire Agreement

These Terms, alongside our posted guidelines, pricing, and Privacy Policy, form the entire agreement between you and The BLA.

21. Indemnity

You agree to indemnify us against all claims and liabilities arising out of your breach of these Terms or your use of our services.

22. Third-Party Providers and Introducer Services

Where we introduce you to a third-party provider, your agreement is with them. We act as introducers only and disclaim all liability for the third party’s services, actions, or failures.

23. Landlord Advice Line

• Advice is general and based solely on the verbal information you provide.

• Helpline staff are not solicitors and cannot review documentation.

• Advice is only available for residential tenancies in England and Wales.

• Calls are recorded for training and quality assurance.

24. Credit and Tenant Checks

When using third-party services via The BLA (e.g., tenant vetting or credit checks):

• You must comply with data protection legislation and obtain consent from the tenant/applicant.

• All use is subject to limitations of liability and indemnity clauses.

• You may not resell, copy, or share data.

25. Membership Cancellations and Refunds

You may cancel within 14 days of joining if you are a consumer and not in business.

• Refunds may be reduced to cover any used services (e.g., documents downloaded or advice given).

• Legal helpline usage will be charged at £100/hour (capped at your membership fee).

For questions, please contact:
📧 [email protected]
🌐 www.thebla.co.uk

Cancellation of membership must be in writing, and an email is acceptable at the above email address.

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