Possession, Evictions and Rent Arrears Recovery in Wales
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Course Description
Possession, Evictions and Rent Arrears Recovery in Wales is a comprehensive training course designed to help landlords, letting agents, housing professionals, and property managers understand the legal procedures for recovering possession of residential property and pursuing rent arrears under Welsh housing law.
The course provides detailed guidance on the Renting Homes (Wales) Act 2016, occupation contracts, possession grounds, rent arrears management, notice requirements, court proceedings, enforcement action, debt recovery, and landlord compliance obligations.
Learners will gain a thorough understanding of both no-fault and fault-based possession procedures, including serious rent arrears, anti-social behaviour, breach of contract, and estate management grounds.
The programme also covers possession hearings, County Court and High Court enforcement, County Court Judgments, debt recovery options, unlawful eviction risks, alternative dispute resolution, and professional possession management strategies. Practical examples and best practice guidance are included throughout to help learners apply their knowledge confidently in real-world situations.
By the end of the course, learners will have the knowledge and skills needed to manage possession cases professionally, minimise legal risks, maintain compliance with Welsh housing legislation, and maximise the prospects of successful possession and rent recovery outcomes.
This course is suitable for both new and experienced landlords seeking a clear and practical understanding of possession, evictions, and rent arrears recovery in Wales.
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1Lesson 1 – Understanding Welsh Housing LawPreview Text lesson
Understanding Welsh Housing Law
This lesson introduces the legal framework governing residential lettings in Wales. Learners will gain an understanding of the Renting Homes (Wales) Act 2016, the legislation that transformed the relationship between landlords and occupiers by replacing traditional tenancies and licences with occupation contracts.
The lesson explains the different types of occupation contracts, highlights the key differences between Welsh and English housing law, and examines the rights and responsibilities of landlords and contract-holders.
Learners will also explore the legal principles surrounding possession proceedings and understand the foundation upon which eviction and rent arrears recovery processes are built in Wales.
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2Lesson 2 – Types of Occupation ContractsPreview Text lesson
Types of Occupation Contracts
This lesson explores the various types of occupation contracts used under the Renting Homes (Wales) Act 2016. Learners will examine standard and secure occupation contracts, understand the differences between fixed-term and periodic arrangements, and learn how existing tenancies converted into occupation contracts when the legislation came into force.
The lesson explains how each contract type affects the rights and responsibilities of landlords and contract-holders, as well as the procedures available for recovering possession of a property.
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3Lesson 3 – Grounds for PossessionPreview Text lesson
Grounds for Possession
This lesson examines the legal grounds that landlords may rely upon when seeking possession of a property in Wales. Learners will explore both no-fault and fault-based possession routes, including serious rent arrears, breaches of occupation contracts, anti-social behaviour, and estate management grounds.
The lesson explains when each ground may be used, the evidence required to support a possession claim, and the factors courts consider when deciding whether to grant possession.
Understanding these grounds is essential for landlords wishing to recover possession lawfully and effectively.
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4Lesson 1 – Causes and Warning Signs of Rent ArrearsPreview Text lesson
Causes and Warning Signs of Rent Arrears
This lesson explores the most common reasons why contract-holders fall into rent arrears and how landlords can identify potential problems before they escalate. Learners will examine factors such as financial hardship, delays in benefit payments, and changes in employment that can affect a contract-holder’s ability to pay rent.
The lesson also covers early warning signs of arrears, risk assessment techniques, and proactive strategies that landlords can use to minimise financial losses and maintain positive landlord and contract-holder relationships.
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5Lesson 2 – Arrears Prevention StrategiesPreview Text lesson
Arrears Prevention Strategies
This lesson focuses on proactive measures landlords can take to reduce the risk of rent arrears before they occur. Learners will explore the importance of tenant affordability assessments, the use of guarantors, effective rent collection procedures, and maintaining clear communication with contract-holders.
The lesson also examines payment monitoring systems and practical management techniques that help landlords identify potential issues early, protect rental income, and maintain successful tenancies.
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6Lesson 3: Arrears Recovery ProceduresPreview Text lesson
Arrears Recovery Procedures
This lesson examines the practical steps landlords can take to recover rent arrears before commencing possession proceedings. Learners will explore how to use arrears letters, establish realistic payment plans, and apply effective negotiation techniques to encourage repayment.
The lesson also covers the use of formal warnings, record keeping, and escalation procedures when arrears continue to increase. By following structured arrears recovery processes, landlords can improve the chances of recovering outstanding rent while maintaining compliance with Welsh housing law and minimising the need for court action.
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7Lesson 1 – Section 173 NoticesPreview Text lesson
Section 173 Notices
This lesson provides a detailed overview of Section 173 notices under the Renting Homes (Wales) Act 2016, which allow landlords to seek possession of a property without relying on a fault-based ground. Learners will examine the purpose of Section 173 notices, when they may be served, the applicable notice periods, and the legal restrictions that may prevent their use.
The lesson also covers the compliance requirements landlords must satisfy before serving a notice, helping to ensure possession proceedings are valid and legally enforceable.
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8Lesson 2 – Section 182 Serious Rent Arrears NoticesPreview Text lesson
Section 182 Serious Rent Arrears Notices
This lesson examines Section 182 notices under the Renting Homes (Wales) Act 2016, which allow landlords to seek possession where a contract-holder has accumulated serious rent arrears.
Learners will explore the legal definition of serious rent arrears, the circumstances in which mandatory possession grounds may apply, and the notice periods that must be followed. The lesson also covers the evidence required to support a claim, including rent schedules and payment records, as well as the expectations of the court when considering possession proceedings based on rent arrears.
Understanding these requirements is essential for landlords seeking to recover possession and outstanding rent lawfully and effectively.
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9Lesson 3 – Other Possession NoticesPreview Text lesson
Other Possession Notices
This lesson explores the various possession notices available to landlords beyond no-fault and serious rent arrears procedures.
Learners will examine notices relating to breaches of occupation contracts, anti-social behaviour, secure occupation contracts, and estate management grounds.
The lesson also explains the legal requirements for serving possession notices correctly, including approved methods of service and the importance of maintaining evidence of delivery. Understanding these alternative possession routes helps landlords select the appropriate notice for the circumstances and avoid procedural errors that could delay or undermine possession proceedings.
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10Lesson 1 – Written Statements and Occupation ContractsPreview Text lesson
Written Statements and Occupation Contracts
This lesson examines the legal requirements relating to written statements and occupation contracts under the Renting Homes (Wales) Act 2016.
Learners will explore the information landlords must provide to contract-holders, the importance of accurately recording contract terms, and the obligations surrounding service of documentation. The lesson also covers effective record-keeping practices and the potential consequences of compliance failures, including delays to possession proceedings, compensation claims, and other legal risks.
Understanding these requirements is essential for landlords seeking to maintain compliance and protect their ability to recover possession lawfully.
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11Lesson 2 – Fitness for Human HabitationPreview Text lesson
Fitness for Human Habitation
This lesson explores the fitness for human habitation requirements imposed on landlords under Welsh housing law.
Learners will examine the standards that residential properties must meet, including safety, repair, and living condition requirements. The lesson explains landlords’ legal obligations, how non-compliance can affect possession proceedings, and the potential for contract-holders to raise counterclaims relating to property condition.
Learners will also explore practical risk management strategies to help maintain compliance, reduce disputes, and protect their ability to recover possession when necessary.
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12Lesson 3 – Deposit Protection RequirementsPreview Text lesson
Deposit Protection Requirements
This lesson examines the legal requirements surrounding tenancy deposit protection in Wales and the responsibilities landlords must fulfil when taking a deposit from a contract-holder. Learners will explore approved deposit protection schemes, the information that must be provided to contract-holders, and the procedures for handling deposit disputes at the end of an occupation contract.
The lesson also covers the evidence needed to support deposit deductions and explains how failures to comply with deposit protection rules can affect possession proceedings and expose landlords to financial penalties.
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13Lesson 1 – Preparing a Possession ClaimPreview Text lesson
Preparing a Possession Claim
This lesson explains the essential steps landlords must take before commencing possession proceedings in Wales. Learners will explore how to gather and organise evidence, prepare accurate rent schedules, obtain witness statements where appropriate, and complete the necessary court documentation.
The lesson also covers effective case preparation techniques to ensure possession claims are presented clearly and professionally. Proper preparation can significantly improve the prospects of a successful possession claim while reducing delays, disputes, and procedural errors during court proceedings.
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14Lesson 2 – The Court Hearing ProcessPreview Text lesson
The Court Hearing Process
This lesson provides an overview of what happens after possession proceedings are issued and a case reaches court.
Learners will explore the stages of the court hearing process, how evidence is presented, and the factors judges consider when assessing possession claims. The lesson also examines common tenant defences, procedural challenges, and the importance of preparation when attending court.
Finally, learners will review the possible outcomes of possession hearings, including possession orders, adjournments, dismissed claims, and money judgments for rent arrears. Understanding the court process helps landlords approach hearings with greater confidence and improve their prospects of a successful outcome.
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15Lesson 3 – Possession OrdersPreview Text lesson
Possession Orders
This lesson examines the different types of possession orders that a court may grant following a successful possession claim in Wales. Learners will explore outright possession orders, suspended possession orders, and postponed possession orders and understand the circumstances in which each may be used.
The lesson also covers money judgments for rent arrears and the recovery of legal costs through costs awards. Understanding the various outcomes available to the court helps landlords set realistic expectations and make informed decisions when pursuing possession proceedings.
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16Lesson 1 – County Court Bailiff EvictionsPreview Text lesson
County Court Bailiff Evictions
This lesson explains the process of enforcing a possession order through the County Court Bailiff when a contract-holder fails.
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17Lesson 2 – High Court EnforcementPreview Text lesson
High Court Enforcement
This lesson examines the process of transferring possession orders to the High Court for enforcement by High Court Enforcement Officers. Learners will explore when High Court enforcement may be appropriate, the procedures involved in obtaining permission to transfer a case, and how enforcement differs from County Court Bailiff action.
The lesson also considers the advantages and disadvantages of High Court enforcement, including speed, efficiency, costs, and potential risks. Understanding these factors helps landlords make informed decisions about the most suitable method of enforcing possession orders and recovering their property.
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18Lesson 3 – Regaining Possession Safely and LegallyPreview Text lesson
Regaining Possession Safely and Legally
This lesson explains the steps landlords should take immediately after recovering possession of a property to ensure the process is completed safely, lawfully, and professionally.
Learners will explore property handover procedures, the importance of changing locks, and the correct handling of any belongings left behind by former contract-holders.
The lesson also covers conducting inventory and condition checks, recording property damage, and completing final documentation. Following these procedures helps landlords protect their legal position, minimise disputes, and prepare the property for future occupation.
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19Lesson 1 – County Court Judgments and Debt RecoveryPreview Text lesson
County Court Judgments and Debt Recovery
This lesson explains how landlords can pursue unpaid rent after obtaining possession of a property.
Learners will explore the process of obtaining a money judgment, the effect of a County Court Judgment (CCJ) on a former contract-holder, and the circumstances in which interest may be claimed on outstanding arrears.
The lesson also examines the recovery of legal costs and the various enforcement options available to collect unpaid debts, including attachment of earnings, charging orders, and enforcement agents. Understanding debt recovery procedures helps landlords maximise the chances of recovering outstanding rent while complying with legal requirements.
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20Lesson 2 – Enforcement Methods for Debt RecoveryPreview Text lesson
Enforcement Methods for Debt Recovery
This lesson explores the various enforcement methods available to landlords seeking to recover unpaid rent after obtaining a court judgment.
Learners will examine attachment of earnings orders, charging orders against property, third-party debt orders, and writs of control that allow enforcement agents to recover debts.
The lesson also considers insolvency proceedings and the circumstances in which bankruptcy or other insolvency remedies may be appropriate. Understanding these enforcement options helps landlords choose the most effective and commercially sensible method of recovering outstanding rent arrears and judgment debts.
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21Lesson 3 – Recovering Debts from Former Contract-HoldersPreview Text lesson
Recovering Debts from Former Contract-Holders
This lesson explores the practical steps landlords can take to recover rent arrears and other debts after a former contract-holder has left the property. Learners will examine methods of tracing former occupiers, the role of debt collection agencies, and the use of settlement agreements to resolve outstanding debts.
The lesson also considers the impact of unpaid debts and County Court Judgments on a debtor’s credit record, as well as the importance of carrying out a cost-benefit analysis before pursuing recovery action.
Understanding these strategies helps landlords make informed decisions and maximise the likelihood of recovering outstanding sums in a commercially sensible manner.
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22Lesson 1 – Unlawful Eviction and HarassmentPreview Text lesson
Unlawful Eviction and Harassment
This lesson examines the serious legal consequences of unlawful eviction and harassment under Welsh housing law. Learners will explore the actions that may constitute criminal offences, including attempting to remove a contract-holder without following the correct legal process or interfering with their right to occupy the property.
The lesson also covers harassment claims, the penalties that can be imposed on landlords, and the protections available to contract-holders.
Through practical examples, learners will gain an understanding of how unlawful actions can lead to prosecution, compensation claims, and significant financial and reputational damage, reinforcing the importance of following lawful possession procedures at all times.
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23Lesson 2 – Alternative Dispute ResolutionPreview Text lesson
Alternative Dispute Resolution
This lesson explores the use of Alternative Dispute Resolution (ADR) as a practical and cost-effective way of resolving disputes between landlords and contract-holders without the need for court proceedings.
Learners will examine mediation, negotiated surrender of occupation contracts, settlement agreements, and repayment arrangements for rent arrears.
The lesson also highlights how effective communication and early intervention can help avoid litigation, reduce costs, preserve professional relationships, and achieve mutually acceptable outcomes. Understanding ADR can help landlords resolve disputes more efficiently while minimising legal risks and delays.
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24Lesson 3 – Professional Possession ManagementPreview Text lesson
Professional Possession Management
This lesson focuses on the systems and procedures professional landlords should implement to manage possession cases effectively and lawfully.
Learners will explore best practice approaches to possession management, including maintaining accurate records, conducting regular compliance audits, and implementing risk management strategies.
The lesson also highlights the importance of staying informed about changes in Welsh housing legislation, court procedures, and regulatory requirements. By adopting a proactive and organised approach, landlords can reduce disputes, improve compliance, and increase the likelihood of successful possession and rent recovery outcomes.
Basic Information
Course Title: Possession, Evictions and Rent Arrears Recovery in Wales
Course Level: Intermediate
Course Duration: Approximately 10–15 Hours
Study Method: Online Self-Paced Learning
Assessment Method: Multiple Choice Assessment
Certificate: Certificate of Completion Available Upon Successful Completion
Course Category: Welsh Residential Landlord Training
Jurisdiction: Wales
Legislation Covered:
- Renting Homes (Wales) Act 2016
- Housing (Wales) Act 2014
- Protection from Eviction Act 1977
- Debt Recovery and Enforcement Procedures
- Relevant Welsh Housing Regulations and Guidance
Number of Modules: 8
Number of Lessons: 24
Who Should Take This Course:
- Private Landlords
- Letting Agents
- Property Managers
- Housing Officers
- Build-to-Rent Operators
- Portfolio Landlords
- New Landlords
- Residential Property Investors
Key Learning Outcomes:
- Understand possession grounds under Welsh housing law.
- Manage rent arrears professionally and effectively.
- Serve possession notices correctly.
- Prepare and present possession claims.
- Navigate court proceedings and possession hearings.
- Understand enforcement through County Court Bailiffs and High Court Enforcement Officers.
- Recover rent arrears and judgment debts.
- Avoid unlawful eviction and harassment claims.
- Use alternative dispute resolution methods effectively.
- Implement professional possession management systems.
Access: 24/7 Online Access
Prerequisites: No formal qualifications required, although a basic understanding of residential lettings in Wales is beneficial.
Certificate Validity: Does not expire, although learners should regularly update their knowledge as housing legislation changes.
Course Requirements
- A computer, laptop, tablet, or smartphone with internet access.
- Ability to access and view online training materials.
- Basic English reading and comprehension skills.
- No previous legal training or property qualifications are required.
- A basic understanding of residential property letting in Wales is helpful but not essential.
- Willingness to study Welsh housing legislation and possession procedures.
- Commitment to completing all course modules and assessments.
- Access to a PDF reader for downloadable course materials and resources.
- Suitable for both new and experienced landlords, letting agents, and housing professionals.
- Learners should be prepared to keep their knowledge updated as Welsh housing legislation and possession procedures may change over time.
Intended Audience
This course is designed for anyone involved in the management of residential rental property in Wales who needs a practical understanding of possession proceedings, evictions, and rent arrears recovery.
The course is particularly suitable for:
- Private landlords managing one or more rental properties in Wales.
- New landlords seeking to understand their legal responsibilities and possession options.
- Experienced landlords wishing to update their knowledge of the Renting Homes (Wales) Act 2016.
- Letting agents responsible for rent arrears management and possession cases.
- Property managers overseeing residential portfolios.
- Housing officers working within the social and private rented sectors.
- Build-to-rent operators and portfolio landlords.
- Residential property investors acquiring or managing rental properties in Wales.
- Landlord association members seeking professional development.
- Accommodation providers and housing practitioners involved in tenancy management.
- Individuals considering becoming landlords in Wales.
- Administrative staff supporting property management businesses.
- Legal and compliance personnel working within the residential lettings sector.
This course is suitable for both beginners and experienced property professionals and provides practical guidance for managing possession and rent recovery matters lawfully, professionally, and effectively under Welsh housing law.

