I read this on the Shelter website about the housing association: These say the housing association must:write to you about your arrears, help you with your housing benefit claim, offer other support if you are vulnerable, try to reach an agreement with you to repay the arrears.
Is it the same for landlords? Does this letter cover those points?
Dear tenant Re: Address Formal demand for overdue rent. I am writing to advise you that it appears from my records that your rent is currently overdue as follows: Outstanding Rent: £_ Due: ___I therefore kindly request that the outstanding balance be paid immediately andthat you ensure that all future rental payments be made in full on the duedate. Itake this opportunity to advise you that unpaid arrears could result in courtaction being taken against you. Ifthe arrears are not cleared, an application could be made for possession of theproperty, for which you may become liable for legal costs. Ifyou would like to discuss this matter, please contact me urgently. Thankyou for your co-operation in this matter. Regards