Flat above flooding my flat frequently

Hi Everyone,

Really hoping someone can help. My ground floor flat is rented out, and the person living above frequently allows his bath to overflow and therefore floods my property.

As a landlord I of course need to foot the bills to make it safe again in my flat. This has happened 3 times since December 23rd 2020.

On top of this, that same person above is constantly doing building work, which my tenant has been doing fantastically in reporting to the council.

Prior to my current tenant living there, he racially abused my previous tenant who in the end left my flat, because of this. There were numerous police reports made about this. Apparently the guy above causing the damage has no mortgage and owns the property outright.

I am trying to recoup the costs from the flat above for the continued flooding, that is just down to him being drunk and falling asleep.

The block management company, are not interested in getting involved. Can this be true?

Turns out the freeholder, has also responded with this: "Thank you for your email.

Unfortunately we are unable to assist with regard to the matters raised below as our client does not hold any management or maintenance obligations at Turnberry Court.

It would be a case for the leaseholder(s) of the affected property to seek independent legal advice and continue to try to communicate with the occupier of the property situated above in order to rectify the water ingress issues.

We apologise we could not be of assistance."

Now I always pay all my fees, and wondered if they are able to just wash their hands of this completely?

Any support or guidance would be great as it seems I am alone on this, as block management and freeholder dont feel they can assist me.