I ve been waiting nearly four months for my agents to replace a window which my tenant flagged up before Christmas. Tenants at end of tether, agents fobbing me off with bland statements. I don t want to go through a similar process by changing agents at this stage but how can I get any action?
Hi Alan sorry for your bad experience with your agent. TheBLA have writen an excellent blog on this subject, deal with your question: https://thebla.co.uk/how-to-terminate-a-contract-with-a-letting-agent/?swcfpc=1