I have a BTL flat in St Leonards, let since August this year through the same agent I bought the flat off. I realise now that they have a really bad reputation and are dishonest – keeping tenants’ deposits, charging more commission than they say they will, etc etc.
I also believe that the tenant named on my tenancy agreement isn’t living there. She works for the local council housing association… there are lots of unanswered questions and I am sure that my flat is being illegally sublet. Do you know how I should approach this please?